Contact Simplehuman Customer Service
Simplehuman Phone Numbers and Emails
Toll-Free Number:
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(877) 988-7770
Customer Service:
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(424) 360-2828For Text
Simplehuman Emails:
How to Contact Simplehuman?
Most Popular Number:
| Total calls: 1 138 | Issues resolved: 11 | Last call: Dec 6, 2024 |
Simplehuman Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Simplehuman Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Simplehuman is 8779887770. 81% of consumers used this number to address their issues and concerns. Meanwhile, 33% of users reported contacting a real person successfully by dialing the phone number 4243602828.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Simplehuman may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Simplehuman Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Simplehuman is 8779887770. 81% of consumers used this number to address their issues and concerns. Meanwhile, 33% of users reported contacting a real person successfully by dialing the phone number 4243602828.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Simplehuman may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Simplehuman mainly because of product/ service, request for information, shipping and delivery.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Simplehuman is customer.support@simplehuman.com. 92% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Simplehuman Website:
Simplehuman Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00am - 5:00pm (PST)
Simplehuman Customer Service Reviews
Wish all companies operated like Simple Human! Quick to trouble shoot problem.
Easy process to return product. Appreciate return label sent by email. Customer service representative was easy to talk to.
Not sure what else to say as phone call went very smoothly & my package is already in transit! Thank you very much much!!
How Good is Simplehuman's Customer Service?
Summary of Simplehuman Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Simplehuman?
Product/ Service Question:
- “Mirror quit working.”
- “Problem with item”
- “Lighted mirror not working”
Request for Information Question:
- “Place order”
- “Misinformation”
- “To place an order the telephone number you have is wrong”
Shipping and Delivery Question:
- “I have not received my order.”
- “I have emailed with proof of purchase and serial number but have not received anything regarding difficulty registering trash can or receiving malfunctioning scent pod.”
- “Put wrong address on my order”
Return/ Replace Question:
- “Return”
- “Replacement mirrors”
- “Return wrong part”
Payments and Charges Question:
- “Sensor mirror not lighting up even though it is charged and after I have followed instructions to reset it. Only red light lights up when I use the sensor.”
- “Mirror not recharging”
- “New charger”
Activation/ Cancellation Question:
- “Cancel subsription”
- “Need to cancel an order”
- “Cancel a refund request”
Staff Question:
- “Customer Service”
- “Coustomer service”
- “The worst customer service ever! They refuse to return phone calls, refer you to their chat (which never seems to be working), and tells you your address is “invalid” when everything is correct. I am so done with them!”
Refund Question:
- “Refund”
- “Refund I don'”
- “Refund to my credit card”
Account Question:
- “Can't place my order due to zip code”
- “Account info change”
- “New member 10 %”
Website/ Application Question:
- “Can't register my new trash can on your site. Very frustrating!”
- “I was not in any way disappointed in the company. Not sure how your website came up”
- “Website not working”
Cards Question:
- “Trouble entering credit card Don't want to use ApplePay or PayPal”
Other Question:
- “Problems with the mirror”
- “Need to order bags”
- “Trash can”
Compare Simplehuman Customer Service To
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