Contact Simplehuman Customer Service
Simplehuman Phone Numbers and Emails
Toll-Free Number:
-
(877) 988-7770
Customer Service:
-
(424) 360-2828For Text
Simplehuman Emails:
Business Customer Service
Business Sales
International/Business Sales
Customer Service
Contact Information
Simplehuman Website:
Simplehuman Help Center:
Corporate Office Address:
simplehuman, LLC
19850 Magellan Dr.
Torrance,
California
90502
United States
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00am - 5:00pm (PST)
How Good is Simplehuman's Customer Service?
Summary of Simplehuman Customer Service Calls
3.3K
TOTAL
CALLS
CALLS
02:04
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Simplehuman?
Product/ Service Question:
- “Received two boxes at my address that I didn't order addressed to Cynthia Lolik”
- “Another broken mirror”
- “Order a mirror”
Request for Information Question:
- “Need help with warranty”
- “Question about product”
- “About an order”
Shipping and Delivery Question:
- “Did not receive 20% discount digital coupon code after signing up for membership and emails and texts.”
- “Delivery of damaged trash can”
- “I have not received item I paid for”
Return/ Replace Question:
- “I need a replacement part”
- “Need info on replacement”
- “Return help”
Payments and Charges Question:
- “New charger”
- “My mirror my son bought for me had no charger how can I get one”
- “Want to make a payment”
Activation/ Cancellation Question:
- “Cancel subsription”
- “Need to cancel an order”
- “Cancel a refund request”
Staff Question:
- “Customer Service”
- “Coustomer service”
- “The worst customer service ever! They refuse to return phone calls, refer you to their chat (which never seems to be working), and tells you your address is “invalid” when everything is correct. I am so done with them!”
Refund Question:
- “Refund”
- “Refund I don'”
- “Refund to my credit card”
Website/ Application Question:
- “Can't register my new trash can on your site. Very frustrating!”
- “I was not in any way disappointed in the company. Not sure how your website came up”
- “Website not working”
Account Question:
- “Account info change”
- “No order number, paid for twice, still no orde number, and the funds have been taken from my account, twice. I only need one order”
- “Can't sign in”
Cards Question:
- “Trouble entering credit card Don't want to use ApplePay or PayPal”
Other Question:
- “Need a part for my simplehuman garbage can the lid or the top”
- “Mirror into”
- “Mirror loose”
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Simplehuman